In the app or on the website
- Sign in to your Passport on the iPhone app or at fairwaysocial.au.
- Open Settings. On a phone it is under More.
- In the Account panel at the top, tap Delete account.
- Type DELETE and tap Delete my Passport account.
Deletion happens straight away. You are signed out on that device, and the account cannot be recovered. If you want a copy of your records first, use Download my data in the same Settings tab.
What is deleted
Your sign-in identity and email address, profile, private rounds, hole scores and shots (including their GPS positions), personal courses, bag, handicap records, goals and notes, Fairway Plus history, passkeys, sessions, sign-in links and codes, device notification tokens, Apple Watch links, and any co-organiser role you held in a club.
What stays, and why
Results a club recorded for its own competitions belong to that club, so its roster entry, scores and standings stay with the club, no longer linked to your account. If you want those removed too, ask your club organiser, or write to us and we will help.
A course map you added to the shared library stays in the library without your name on it. It holds no rounds or scores.
Fairway Plus is a one-off yearly payment, not a subscription, so there is nothing to cancel. Deleting the account ends any Plus time left on it.
Database backups taken before you deleted the account may still contain a copy until they are replaced. Backups exist only to recover the service after a failure.
Can't sign in?
Write to privacy@fairwaysocial.au from the email address on the account and we will delete it for you.