F
Help centre

Help

The guides below are being written as each part of the product settles.

Fairway Social is still being built out, and a guide to a screen that changes next week is worse than no guide at all — so these are published as their part of the app stops moving. The structure below is what the finished help centre will cover.

In the meantime: members should start with their club organiser, and organisers already in the pilot should use the private channel set up during onboarding. See Support for what goes where.

Getting started

The first hour: from an empty club to a round on the calendar.

  • Setting your club up for the first timeComing soon
  • Adding the course you playComing soon
  • Importing your member listComing soon
  • Sending the club link to your membersComing soon
  • Understanding the setup checklistComing soon

Running a round

Everything between opening RSVPs and finalising the result.

  • Creating a round and opening RSVPsComing soon
  • RSVP deadlines, player caps and the waitlistComing soon
  • Drawing and hand-arranging the tee sheetComing soon
  • Scoring hole by hole on the dayComing soon
  • Entering a card after the roundComing soon
  • Confirming a group's cardComing soon
  • Scorer codes: letting someone else enter scoresComing soon
  • Scoring with no phone signalComing soon
  • Finalising a round, and reopening oneComing soon

Competitions and seasons

The season-long championship, and the rules behind it.

  • Setting your season points ladderComing soon
  • Best-N rounds and percentage-based seasonsComing soon
  • Majors and points multipliersComing soon
  • Running gradesComing soon
  • Running more than one competition at onceComing soon
  • Starting the next seasonComing soon

Team fixtures

The days that are not another singles comp.

  • Choosing a team formatComing soon
  • Drawing and editing sidesComing soon
  • Best ball and 4BBBComing soon
  • Scramble and AmbroseComing soon
  • Match playComing soon
  • Running a Ryder Cup dayComing soon

Handicaps

How the numbers are worked out, and when to override them.

  • How handicaps are calculatedComing soon
  • Handicap allowances by formatComing soon
  • Hand-setting a member's handicapComing soon
  • Why imported history does not affect handicapsComing soon

Members and access

Who can see what, and who can change what.

  • The member share linkComing soon
  • The organiser PINComing soon
  • Adding co-organisersComing soon
  • The Player PassportComing soon
  • Rotating a link, PIN or scorer codeComing soon

Your club's data

Getting history in, and getting everything back out.

  • Importing past resultsComing soon
  • Exporting your clubComing soon
  • The activity logComing soon
  • Correcting a finalised roundComing soon